Graceland Authenticated sets the standard for pop culture authentication with archives that are second to none and a team dedicated to preserving the legend of Elvis Presley and other iconic figures. Throughout the years, fans and collectors have come to us with amazing artifacts seeking authentication.
Now is your opportunity to have the unparalleled team at Graceland Authenticated evaluate your artifact and receive an official letter of authenticity for all verified artifacts.
How to submit an artifact
FAQ
How do I submit my artifact for authentication? You will easily be able to submit a request and an image of the artifact you would like to have authenticated by following the simple step-by-step instructions on the site. Once you click the Submission button above, you will be able to submit and upload information and images of your item.
How long does it take to have an artifact authenticated? Authentication time can vary once we receive the item in person depending on the complexity of the research and investigation required, but generally the process takes 2 weeks for the initial review and 4-6 weeks for the in-person review and research once the artifact has been received.
What is the process for authenticating my artifact? Once you have submitted the request and uploaded images of your artifact, the information will be initially reviewed. At this point, you will receive indication to send you artifact to Graceland for first-hand evaluation or we will alert you that we are not able to authenticate your item at the present time.
What is the cost for Authentication? Initial on-line submission review is $50, should your artifact be accepted for first-hand review, you will be contacted with the authentication fee and instructions for shipping (the authentication fee is calculated at 10% based on the fair market value of the artifact, which is determined by Graceland Authenticated from comparable sale prices of similar artifacts, our knowledge of the market and other available means). The authentication fee is subject to a $150 minimum.
How do I send my Item for Authentication? With the request to send the artifact to Graceland Authenticated for first-hand review, you will also receive specific shipping instructions. Please be sure to insure your artifact in transit. Graceland Authenticated will alert you when your authentication is complete so return shipping arrangements can be made.
How can I have my entire collection authenticated? Please contact us with a detailed list and sample images of your collection and we will contact you to make special arrangements.
What am I paying for? You are paying for Graceland Authenticated services to review and research in order to make a determination and provide an opinion on the authenticity of your artifact. Fees are for work completed to arrive at the result and therefore non-refundable.
What is a Letter of Authenticity versus an Unable to Authenticate letter? A Letter of Authenticity is a formal, security enhanced letter specific to an artifact, which confirms the authenticity of that artifact. An Unable to Authenticate letter indicates that the submitted item, for any one or combination of a variety of reasons, is not able to be positively authenticated based on our thorough review and extensive research.
About
Graceland Authenticated is fortunate to have access to the largest and most extensive archive of Elvis related materials in existence and have assembled a team of authorities on the subject to conduct evaluations of artifacts.
With anything of value, forgeries exist in the marketplace and until now the realm of Elvis related artifacts has gone unchecked leaving collectors with no outlet to confirm the validity of artifacts of interest. Collectors and fans alike have been left to speculate when they sell and purchase at auction, privately, or on-line. Graceland Authenticated is able to offer fans and collectors the ability to authenticate artifacts in their collections so they can sell and purchase with confidence.
Privacy Policy
Graceland Authenticated, LLC protects the anonymity of our clients by keeping the personal and transactional information collected completely confidential. With use of the service you are accepting the terms of this privacy policy and consenting to our collection, use, retention and protection of your personal information as described in this privacy policy.
Information Collected: In order to utilize the authentication services and sustain an account with Graceland Authenticated, we collect your name, email address, address, telephone number, and valid credit card information. When you utilize the service, we automatically record your IP address, transaction data and addresses of the pages you visit which may include any data you enter on those pages. Depending on the internet browser that you use to view our site, it may allow a �cookie� to be saved on your hard drive, this small file enables our web server to recognize you as a first-time or repeat customer and may include information such as your user name so that you do not have to re-enter it every time you visit. These cookies also enable us to provide customized and personalized services to you. Typically web browsers can be adjusted to warn you if a cookie request or will allow you to refuse cookies from ours or other websites. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, our website or certain areas or features of our website. You may choose to not allow cookies by following the instructions in your web browser�s �help� file. Again, blocking cookies may make certain features of we website inaccessible to you. Cookies do not allow us to discover anything regarding your surfing habits on other websites and are limited to your use of our website only.
Our website collects data about your Internet Protocol address when you visit our website to enable us to analyze usage activity, as well as to enable us to continually improve our services and enhance your experience on our website. This information is for internal use only to assist with administration, to address any issues with our platform and to improve functionality. The above usage data collection is obtained through our website and third-party host service provider.
Use of Information: The personal information provided during the submission process is used in providing the services and functionality for authenticating your items. By providing your email address, you agree to allow us to alert you with specific authentication related messaging. Graceland Authenticated, LLC does not share your contact information with third-parties other than those directly related with the authentication functionality such as our credit card processor, who has limited access to only the information necessary to perform their function and are limited to that specific use only. Additionally, we may disclose information as required by law, under legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others� rights or to prevent harm. Graceland Authenticated, LLC does not sell your information to third-parties nor do we provide your information to third-parties for commercial usage. Contact and specific transactional information is kept in confidence.
Retention and Security Commitment: Graceland Authenticated, LLC maintains reasonable physical, electronic and procedural safeguards to protect your information including but nor limited to restricting internal access to only those required to perform the functions necessary for authentication. Graceland Authenticated, LLC has obligations to maintain and retain data necessary to properly process transactions and authentication and applicable laws for us, credit card processors and banking providers. We will retain this information even after the closure of an account to meet any necessary obligations. Graceland Authenticated, LLC takes reasonable precautions to safeguard personal information against loss, misuse, theft, unauthorized access, alteration and disclosure. These implemented measures include, but are not limited to SSL encryption for transmission of sensitive information through our website. However, by use of the site you acknowledge that, due to the inherent nature of the internet as an open global communications vehicle, risks beyond our control exist and we cannot fully guarantee that your information, during transmission through the internet, will be safe from intrusion by others. You accept this risk by providing your personal identifiable information through the internet.
Pricing and Refunds: Initial on-line review is $50 per artifact, in-person authentication fees are determined based on a percentage (10%) of the artifacts market value. Once the authentication process has begun, research has commenced and therefore a refund is not applicable.
International Users: The use of our website is governed by US law and if you are accessing and using our website outside of the United States you are consenting to the transfer of your personal information to a site governed by US law which may differ from privacy laws in your home country and may provide different levels of protection for your personal information. By providing your personal information you are agreeing to US privacy policies. Our website and services are void where prohibited.
Changes to Privacy Policy: Graceland Authenticated, LLC reserves the right to revise or modify these privacy policies to reflect changes in practices, regulations, or industry standards, without prior notice and will reflect those changes by posting the update policy on our website and the date the policy was amended. Use of the website is your acceptance to the current privacy policy and terms and conditions of use.
Contact Information: Please contact us via email or mail at the address below if you have any questions or concerns about this policy, our website, or if you feel that your personal information has been compromised in any way.
Graceland Authenticated, LLC
3734 Elvis Presley Boulevard
Memphis, Tennessee 38116
authentication@graceland.com
Last updated: December 2018
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How to Submit an Item for Authentication
Please follow these simple steps to submit your item for Authentication.
- If you are a new client, please register for an account, if you are a returning client, please sign in.
- Please provide us with the following detailed information and images.
- What is your artifact? (briefly describe)
- Where did you acquire it?
- Provenance Information (what is your knowledge of the history of the artifact)
- Size of the artifact (height x length x depth)
- Image of the artifact - please upload image(s) of the artifact
- Submit Item for Review and pay initial review fee ($50)
- Review - Graceland Authenticated services will contact you within 10 business days with initial evaluation results to let you know if authentication can proceed or if we are not able to authenticate at this time.
- If your artifact is accepted for further research and review, you will be contacted with the instructions form to ship your item to Graceland and the authentication fee to proceed. Payment is required at the time of shipping the artifact to Graceland. (The authentication fee is calculated at 10% of the fair market value if the artifact with the assumption that the artifact is authentic. The fair market value is based upon sales of similar items, our experience and knowledge of the market and our assumption that the item will be deemed authentic. The minimum authentication fee is $150.)
- Ship - Send your artifact to Graceland Authenticated per the instructions provided.
- Once your artifact is received by Graceland Authenticated services, research generally takes 4-6 weeks to complete.
- Results - Graceland Authenticated will contact you to let you know that you item is ready to be collected by the shipper of your choice. A formal letter ("Letter of Authenticity" or "Unable to Authenticate") will be included with your artifact.
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New Case Creation
Please provide us with detailed information.
New Case Creation
Please provide us with detailed information.
Artifact Submission
Item Name
What is your artifact? (briefly describe)
Where did you acquire it?
Provenance information (what is your knowledge of the history of the artifact)
Size (inches) of the artifact (height x length x depth)
Customer acknowledges that he/she has read the Graceland Authenticated, LLC (“Graceland”) Terms and Conditions (the “Terms and Conditions”) set forth below and agrees to abide by these Terms and Conditions, and further agrees that Graceland is entitled to rely upon and benefit from these Terms and Conditions. If there is any conflict between the Terms and Conditions and the Agreement, the provisions of these Terms and Conditions shall prevail. Any terms not defined in the Terms in the Conditions shall have the definitions as set forth in the Agreement.
- Graceland will endeavor to certify the Customer�s Submission within a reasonable time frame. However, Graceland will have no liability whatsoever to the Customer for damages (including incidental or consequential damages) allegedly due to Graceland�s failure to certify or deny authenticity on a Submission within any time frame.
- Fees paid to Graceland are NON-REFUNDABLE.
- Certification and authentication involves judgment that is subjective and requires the exercise of expert opinion, which can change from time to time. Therefore, Graceland makes no warranty or representation and shall have no liability whatsoever to the Customer for the opinion rendered by Graceland on any submission.
- Graceland will exercise reasonable care in handling a Submission for authentication. However, if Graceland determines the Submission was lost or damaged while in Graceland�s possession, Customer will be compensated based upon the fair market value of the submission as determined by Graceland, in their sole and absolute discretion, based on standard procedures which may include filing a claim with our insurance carrier. The declared value Customer indicates on the Submission Form is for estimating the insurance coverage only, should Graceland choose to insure a Submission in their own discretion, and the fair market value, as determined in Graceland�s sole and absolute discretion, of the Submission may be less than such declared value. IN NO EVENT SHALL THE TOTAL LIABILITY EXCEED THE FAIR MARKET VALUE OF THE SUBMISSION.
- Customer must inspect any Submission immediately upon receipt and report any damage or discrepancy to Graceland within three (3) days of receipt. Customer must also inspect all Property and/or GCA or Graceland label and paperwork immediately upon receipt for mechanical errors pertaining to the description of the submission. Mechanical errors include, but are not limited to, such errors as incorrect date or designation. Customer agrees to return any incorrectly described Property to Graceland upon request at any time and agrees to indemnify and hold harmless Graceland and its affiliates against all losses and/or claims (including attorney�s fees) caused by the circulation or sale of a mismarked or mislabeled Submission or any unauthorized or inappropriate use of a GCA or Graceland label.
- Graceland shall have no liability whatsoever to the Customer for any loss or damage of any Submission occurring while the Submission is not in the custody or control of Graceland. Graceland shall have no liability whatsoever for any damage or loss in value to any Submission shipped or delivered to Graceland, such as during transit to and from Graceland. Customer, at their sole cost and expense, shall make arrangements with a handler and/or shipper of their choice to have the Submission delivered to Graceland and to have their Submission returned to them upon notification from Graceland that Graceland�s determination has concluded. If Customer does not make arrangements for the Submission to be removed from Graceland within ten (10) business days of notice from Graceland, Customer will be charged a monthly fee of one (1%) percent of fair market value of the Submission, as a storage fee which must be paid by Customer before any Submission is released.
- Except as expressly specified, Graceland disclaims any and all warranties or representations, express or implied, (including the warranty of merchantability and the warranty of fitness for a particular purpose) regarding our authenticity service.
- Notwithstanding anything to the contrary contained herein, THE MAXIMUM AGGREGATE LIABILITY THAT GRACELAND SHALL HAVE TO CUSTOMER, OR ANY THIRD PARTY FOR WHOM THE CUSTOMER MAY BE ACTING, ARISING FROM ANY CAUSE, ACT, OMISSION OR OTHER CIRCUMSTANCE, SHALL IN NO EVENT EXCEED THE AUTHENTICATION FEE OR LESS ACTUALLY PAID BY CUSTOMER FOR THE AUTHENTICATION SERVICES RENDERED BY GRACELAND WITH RESPECT TO THE SUBMISSION SUBMITTED FOR AUTHENTICATION HEREUNDER. IN NO EVENT SHALL GRACELAND OR ANY OF ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, MEMBERS, DIRECTORS OR AGENTS, BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- In the ordinary course of reviewing the authenticity of a Submission, Graceland (i) compiles data regarding each Submission submitted for authenticity, including, but not limited to, data relating to the identity, production, condition and grade of the Submission (the �Data�); and (ii) may take, or have taken, one or more digital or other types of photographs, images or reproductions of each such Submission (collectively, the �Images�). In consideration for the authentication services being provided by Graceland, Customer, on behalf of itself and any third party for whom Customer may be acting, hereby authorizes Graceland (i) to compile and maintain such Data with respect to each Submission submitted hereunder; and (ii) to take, or cause to be taken, one or more Images of each such Submission, and further agrees that Graceland will be the owner of such Data and all such Images and that Graceland may use and exploit such Data and the Images for commercial and any other purposes, as Graceland in its sole discretion deems appropriate, including, but not limited to, the publication and republication or reproduction in or on any media, of such Data and Images. Without limiting the generality of the foregoing, Customer, on behalf of itself and any third party for whom Customer may be acting with respect to these Terms and Conditions, unconditionally and irrevocably transfers, conveys and assigns to Graceland any and all current and any hereafter acquired rights, title and interests (including, without limitation, rights in copyright, patent, trade secret and trademark) that Customer or any such third party may have in or to the Data and the Images (on whatever media or in whatever form such Images may be reproduced or published).
- Customer agrees that Graceland may charge Customer, on any unpaid balance, interest at the higher of: (i) one and a half (1.5%) percent per month; and (ii) the highest rate permitted by Tennessee state law. Graceland shall have a security interest on any Submission in the possession of Graceland or any affiliate thereof to secure Customer�s payment obligation hereunder.
- It is our firm policy for Customers not to contact our office for results. ABSOLUTELY no authentication results will be given over the phone, fax or by email.
- For any Submission on behalf of a third party, Customer represents and warrants that such third party has agreed and accepted these Terms and Conditions and has signed a duplicate copy of the Agreement and Terms and Conditions where indicated. Customer agrees to provide that third party signed copy to Graceland at any time upon Graceland�s request.
- The parties hereby consent to personal jurisdiction of the courts of the State of Tennessee with respect to any legal action to enforce the Terms and Conditions or otherwise arising under or with respect to these Terms and Conditions, and agree that a state court in Tennessee, County of Shelby, or, if applicable, Federal District Court sitting in the County of Shelby, State of Tennessee, shall be the sole venue, and the State of Tennessee shall be the sole forum, for the bringing of such action. The Parties further agree that the laws of the State of Tennessee shall be solely applied to any disputes arising out of the Terms and Conditions and Agreement.
- The Terms and Conditions and the Agreement, if applicable, constitute the entire agreement of Graceland and Customer (and any third party for whom Customer may be acting) regarding, and supersede all prior agreements and understandings (written or oral) between or among such parties relating to, the subject matter hereof. If it is determined that there are any inconsistencies between these Terms and Conditions and the Agreement, then the Terms and Conditions shall control. If any term or provision of these Terms and Conditions is determined, by a final and non-appealable ruling or order of a court of competent jurisdiction, to be invalid or unenforceable under applicable law, such invalidity or unenforceability shall not affect the validity or enforceability of any of the other of the terms or provisions of these Terms and Conditions. Customer shall execute and deliver such additional documents and instruments as Graceland may request to better evidence or effectuate the Terms and Conditions contained herein and further agree that Graceland is entitled to rely upon and benefit from those terms and procedures.
- The client information will remain confidential between Graceland Authenticated and the client and will not be released to third parties without consent.
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There is a $50.00 fee to have your information reviewed in order to determine whether your item can be accepted for final authentication. Credit card payment is accepted.
Authentication Payment for:
There is a $50.00 fee to have your information reviewed in order to determine whether your item can be accepted for final authentication. Credit card payment is accepted.